Questions & answers
For us, it is important that you feel safe with our products! That is why we have gathered our most common questions and answers here.
If you do not find the answer to a question, or need advice on what exactly your four-legged friend should eat or just want to know more about our fantastic products, you are welcome to talk to our support department at firstname.lastname@example.org or on 08–630 73 00.
IS GRAIN FREE BETTER FOR MY CAT / DOG?
Not necessarily, but some individuals work better on a grain-free diet, and some do not. We want to be able to offer products for both. That is why you will find both in our range.
WHY DO YOU HAVE OATS IN YOUR FOOD?
Oats are a low-glycemic grain without gluten that are good for digestion. A mild and slow source of carbohydrates that provides long-lasting energy.
WHAT IS PROBIOTICS?
Probiotics are food for the good bacteria in the gut, so that they thrive and become more. It contributes to gentle digestion and good gastrointestinal health. Health comes from the inside – and a healthy digestion strengthens the immune system.
WHY DOES IT MATTER THAT YOU ARE FAMILY OWNED?
Our knowledge and experience has been passed on from generation to generation. We create dog and cat food without intermediaries to avoid mass production. It gives us the opportunity to affect and hear our customers. We like the small-scale. To be close to process and production. The idea for Monster was born out of a concern for our four-legged family members. Our feed is about passion and quality – and a lot of heart.
YOU HAVE NO INTERMEDIARIES, HOW DOES IT AFFECT ME?
It gives us (and you as a consumer) better transparency, overview, better traceability to ensure quality and more for the money with fewer intermediaries
DO YOU HAVE A TASTE GUARANTEE?
Yes, if your pet does not like our food, you can return the package with the food together with the purchase receipt.
FOOD FOR PREGNANT BITCH?
We recommend Dynamite for pregnant and lactating bitches.
ARE YOUR BAGS RECYCLABLE?
The bags are sorted as combustible as they contain an extra protective material that protects the food from light, and makes the bag more durable.
is the amount of TAURIN THAT IS NATURAL IN FOOD Enough, OR DOES MORE TAURIN NEED TO BE ADDED?
The amount of taurine that is naturally present in the food covers the entire daily needs for your four-legged friend.
WHERE IS YOUR FOOD MANUFACTURED?
Dry food in the Netherlands and wet food in Austria.
WHERE DOES YOUR INGREDIENTS COME FROM?
Depending on raw material – different countries within the EU. A few from other parts of the world, such as lambs that come from New Zealand. For us, it is important that the raw materials are of high quality. We do not want to risk that any raw material are running out and have therefore chosen not to take all the ingredients from one and the same country – as it is very fragile in terms of production.
HOW CAN YOUR CAT AND DOG FOOD PROMOTE HEALTHY SKIN AND FUR?
High-quality animal proteins, fats and natural fatty acids provide the best conditions for healthy skin and fur.
HOW MUCH MEAT DOES YOUR FOOD CONTAIN?
Between 50-75% depending on product.